How do I proactively monitor my online reputation?

This can be done in a few ways, including: searching social hashtags and reviewing content, claiming your business on review sites, contributing to a company blog, searching your competitor’s websites and setting up a Google Alert with your company and brand name so you receive emails anytime a customer leaves a review.

Why is online reputation management an important component to my public relations plan?

In today’s digital age, making reputation management a part of your public relations plan is essential to the success of your business.

Why should I respond to a corporate crisis?

Failure to respond to a crisis in a timely and well-thought out manner can cause serious damage to a company’s reputation, not to mention its bottom line. How the organization and its leaders handle the crisis is most crucial to saving face.

I need media training. Can you help?

Yes. Reputation.ca can provide media and communications training on how to properly present yourself to the media.

Can social media replace traditional media?

Not entirely. While blog posts or Tweets can rank high on Google search results, both social and traditional media play important roles in modern public relations. The best results are usually achieved when the two media are used together as part of a comprehensive PR strategy.

Social Media Management

Utilize Social Media as a tool to help your positive content rank higher.

Our Social Media Services Can:

Help improve you or your brands online presence
Help improve customer relations
Help improve your SEO ranking

Our services keep your profile updated on social media for your personal/ professional profiles, blogs, and author accounts. Our content generation is hyper focused on creating content that ranks and improves your search results.

Negative Online Social Content

If you have negative social media content about your business, it’s important to address it quickly.

There are a number of ways to deal with negative social media content, including contacting the person who posted the content, having it removed by the social media platform, or drowning it out with positive content.

Whether you’re in Travel, Hospitality, or I.T. You may have negative reviews, comments from former employees, or be targeted by competitors. We can help your company position itself to better manage negative social media attacks and help mitigate the damage it can cause your brand perception and SEO impact.

We generate relevant, high-quality content for your industry that ranks on search engines.

Small Business Solutions

Keeping up with responses and posting to several accounts, multiple times a day can be time-consuming for small businesses, especially if they have negative online content affecting them.

Our Solutions:

Create one high quality piece of written content per month that positively portrays you or your company.
Promote it through social media channels.
Gain reviews/comments on your Facebook Page
Continuous earning of “Likes” and followers to your social profiles.
Publish content on your social profiles, Twitter, LinkedIn and other accounts.
Perform social profile optimization’s to help your assets hold their SEO positions.
Perform maintenance tasks on your social profiles so they stay functional and rank on SEO.

We will help utilize your social profiles to gain authority in your field and engage with your customers.

Use your Social Media as a tool in fighting negative online content.

Contact us today to find out how we can help you grow your business.

How Social Media Management Can Improve SEO

We create high-quality content that is relevant to your target audience. The targeted content has a better chance to rank when people search for you or your business, and shared on your social profiles.

This utilization of social media to manage relationships, and promote positive content can help to improve your website’s SEO, helping positive content rank in Google, Bing and other search engines.

How Social Media Management Can Improve Relationships with Clients

Keep Customers Updated: When you use social media to share news about your company, updates about your products and services, and behind-the-scenes content, you can give your clients a better understanding of who you are and what you do.

Provide customer support: Social media is a great way to provide customer support and get feedback. When your clients have questions or problems, you can use social media to answer their questions and resolve their problems quickly and easily. This shows others you are engaged and can solve many common questions clients have.

Fee’s Start at $500 a month

Contact Our Reputation Specialists to discuss your needs for a personalized quote.

How Social Media Management Can Improve Relationships with Clients-image

Why is it so important to manage your social media presence?

In an era where social media has become a staple, it’s almost impossible to avoid seeing a negative comment about yourself or your business online. Having updated and positive social media profiles, blogs, and author accounts will solidify your reputation as an expert in your field and maintain and grow your audience.

What is reputation software and how does it work with respect to social media?

Reputation software offered by reputation management companies is ideal for improving your ratings on Google, TripAdvisor, RateMDs, Facebook and many more industry specific reviews websites. The software will segregate your reviews so that the negative or neutral reviews will come to you first to help resolve the problem quickly.

How can I encourage people to leave Facebook reviews?

You can ask your followers or customers to post a social media review, that way, you’ll have the opportunity to increase your online reputation. Clickable images and links in posts requesting reviews can all work to your advantage.

What kind of content should I post on my social media sites?

Any content that shines you or your company in a positive light and shows that you are knowledgeable in your industry. Videos, blog posts, articles, etc. are all acceptable forms of content.

Someone is leaving bad reviews on my social media page, what do I do?

If a customer does leave a review, whether it’s positive or negative, it is best to respond to them as soon as possible. If someone is posting a negative review, try to provide clarity or a resolution to the problem.

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